FAQ
General
Is my artwork protected?
Your art should last many years to come. I use premium paints and canvas. I hope one day you hand them down to grandchildren and their grandchildren for many years to come.
How often will you drop a new release?
Every 30-45 days. If you aren’t following my Instagram you need to! @samanthajezekart I post available work every week. You can keep up with behind the scenes and you might just get a sneak peak of my new releases.
Do I have to order a painting with a frame?
Frames are optional for commission orders. If you purchase a new release more than likely it does have a frame that comes with the piece of art.
Do you print limited edition of your originals?
Not at this time.
Do you offer installment payment plans?
Yes! Please reach out if you need a different payment plan. I am always willing to work with anyone who wants a piece of art.
Do you accept wholesale purchases from consultants or designers?
I allow special offers to designers but I am not accepting wholesale orders from retail businesses.
What factors influence the price of your work?
Experience, duration of painting time, cost of materials and frame.
What mediums do you use?
Acrylic, watercolor, and resin.
Does your art come with a certificate of authenticity?
Yes! Per request I would be happy provide a certificate.
Commissions
Why do you only offer commissions sizes 18x24” and up?
If I accept every order then I wouldn’t have time to create freely. By launching minis each month, I provide smaller work for clients.
Shipping & Returns
Do you have a return policy?
All Samantha Jezek Art products are custom made when you order them. All Sales are Final. We only replace items if they are defective or damaged. If your item is damaged during shipping, please send an email.
Contact
Still have questions? I'm happy to help! Please email us at samanthajezekart@gmail.com and we will get back to you as soon as possible.